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Robi’s Friends and Family (FnF) feature is a great way to save on call rates, and knowing how to add FnF in Robi makes it easy to stay connected with your favorite contacts. By adding numbers to your FnF list, you can enjoy discounted rates on calls to the people you talk to most. This guide will walk you through simple methods to add, manage, or remove FnF numbers using USSD codes or the Robi MyAccount app.

What is Robi FnF?

The Robi FnF feature allows you to add specific phone numbers to a special list, enabling reduced call rates for those numbers. It’s perfect for users who frequently call the same contacts and want to minimize their expenses.

Robi’s FnF feature ensures you enjoy discounted call rates with your most frequently dialed numbers. If you ever run out of balance while making calls, you can use How to Get Emergency Balance in Robi to stay connected without interruption.

  • Eligibility: FnF is available for both prepaid and postpaid Robi users.
  • Discounts: Users enjoy reduced rates for calls to FnF numbers.
  • Limit: Prepaid users can add up to 5 FnF numbers, while postpaid users can add up to 10.
How to Add FnF in Robi

How to Add FnF in Robi

Robi provides two simple methods to add FnF numbers: through USSD codes and the Robi MyAccount app.

1. Add FnF in Robi Using USSD Code

The USSD method is quick and doesn’t require an internet connection, making it ideal for all users.

Step-by-Step Instructions:

  1. Open the dialer on your phone.
  2. Dial *140*2*1*number# (replace “number” with the mobile number you want to add).
  3. Press OK/Send.
  4. You will receive a confirmation SMS stating that the number has been successfully added to your FnF list.

Example:
To add 01812345678 as an FnF number, dial:
*140*2*1*01812345678#

Key Notes:

  • Ensure the number you’re adding is active and belongs to a Robi or other supported network.
  • If you encounter an error, double-check the number format and try again.
  • If your SIM is locked due to incorrect PIN or PUK code entries, you won’t be able to use USSD codes to add FnF numbers. To resolve this, follow our guide on How to Unlock Robi SIM and restore access to Robi’s FnF services.

2. Add FnF in Robi Using the Robi MyAccount App

For users who prefer a more modern and interactive experience, the Robi MyAccount app is an excellent option.

Step-by-Step Instructions:

  1. Download and install the Robi MyAccount app from the Google Play Store or Apple App Store.
  2. Log in using your Robi number.
  3. Navigate to the FnF Management section.
  4. Select the option to add an FnF number.
  5. Enter the mobile number you wish to add and confirm the action.
  6. You’ll receive a confirmation SMS once the number is successfully added.

Benefits of Using the App:

  • No need to memorize USSD codes.
  • Easy access to manage, edit, or delete FnF numbers.
  • View the entire FnF list and call rate discounts directly in the app.

Pro tips: Before adding FnF numbers, ensure you have sufficient balance in your account. If you’re unsure, check your account using our guide on How to Check Robi Balance for detailed steps.

How to Change or Remove FnF Numbers

If you need to update or delete an FnF number, Robi makes it simple through both USSD and the app.

Using USSD Code

  • To change an FnF number, dial *140*2*2*old_number*new_number#.
  • To remove an FnF number, dial *140*2*3*number#.

Using the Robi MyAccount App

  1. Go to the FnF Management section.
  2. Select the number you want to update or remove.
  3. Make the changes and confirm.

Extra tips: If a family member or friend on your FnF list runs out of balance, you can also help them by transferring balance. Learn more about this feature in our guide on How to Transfer Balance from Robi to Robi.

Rules and Limitations

  • Number of FnF Contacts: Prepaid users can add up to 5 numbers, and postpaid users can add up to 10.
  • Charges: Adding or changing FnF numbers may incur a small fee. The exact amount will be displayed during the process.
  • Discount Validity: Discounts are applied immediately after adding the FnF number and remain valid as per Robi’s terms.

Troubleshooting Common Issues

  • USSD Code Not Working: Ensure you’re entering the correct code and that your SIM is active. If the issue persists, try using the Robi app or contact customer care.
  • Unable to Add FnF: This may occur if you’ve reached the maximum number of FnF contacts or if the number is invalid.
  • Error in App: Ensure the app is updated to the latest version and that you’re logged in with the correct Robi number.

Frequently Asked Questions (FAQ)

1. What is the USSD code to add FnF in Robi?

Dial *140*2*1*number# to add an FnF number.

2. How many FnF numbers can I add in Robi?

Prepaid users can add up to 5 FnF numbers, while postpaid users can add up to 10.

3. Can I change my FnF numbers?

Yes, you can change FnF numbers using the USSD code *140*2*2*old_number*new_number# or via the Robi MyAccount app.

4. Is there a fee for adding FnF numbers?

Yes, Robi may charge a small fee for adding or changing FnF numbers. The exact fee will be mentioned during the process.

5. Can I add international numbers to my FnF list?

No, Robi FnF is limited to local numbers only.

Conclusion

Adding FnF numbers in Robi is a great way to save on call rates and stay connected with your loved ones. Whether you prefer the simplicity of USSD codes or the convenience of the Robi MyAccount app, managing your FnF list is quick and easy.

Start saving today by adding your favorite contacts to your FnF list. Dial *140*2*1*number# or use the Robi MyAccount app to get started. Enjoy seamless communication at discounted rates!

Pro Tip: Review your FnF list periodically to ensure it includes your most frequently dialed numbers and maximize your savings.